FAQs

What is Wagyu beef?

Wagyu beef is a highly marbled, tender, and flavourful beef. At Kingsbury Wagyu, we offer premium-quality Wagyu that delivers an unparalleled eating experience.

How do you deliver your products?

We ship our products using temperature-controlled packaging to maintain freshness. Orders placed before Thursday will be shipped within 24 hours and delivered by courier, while orders placed after Thursday will be processed the following Monday to ensure the quality is not compromised during transit due to courier delivery restrictions.

When will I receive my order?

Delivery times vary depending on your location. Typically, orders are delivered within 2-3 business days. Please note that any orders placed after Thursday will be shipped the following week.

Can I cancel or change my order?

Please contact us immediately on 028 3752 4111 or info@kingsburywagyu.com if you need to make changes. Once processing begins, orders cannot be changed or cancelled.

What is your returns policy?

We accept returns for products that are damaged upon arrival or if the wrong item was delivered. Please contact us within 24 hours of receiving your order for assistance. For more information, please view our full returns policy.

Do you offer bulk or wholesale orders?

Yes, we do offer bulk and wholesale options. Please reach out to us at info@kingsburywagyu.com for more details and pricing.

What payment methods do you accept?

We accept all major credit cards, debit cards, and payment gateways listed on our site.